Mohalla Store

Delete your account

Google Play requires a public way to request account deletion. You can delete a Mohalla Store account in the app or by emailing us.

In the app (fastest)

  1. Open Mohalla Store and sign in.
  2. Go to Settings → Delete Account (store owners and riders: Profile / Settings → Delete Account).
  3. Confirm. We deactivate the account and sign you out.

By email

Write to support@mohallastore.com from the number or email on the account. Include your registered mobile number. We will verify and process the request.

What is deleted

  • Login access (you cannot sign in with that number until restored).
  • Profile photo and non-essential profile fields.
  • Notification tokens and session data.

What we may retain

  • Order, invoice, and tax records as required by Indian law.
  • Partner KYC for up to 90 days after exit, then deletion or anonymisation unless a legal hold applies.
  • Records needed to investigate fraud or resolve a dispute.

Typical turnaround for email requests: within 30 days. In-app deletion is immediate.